FAQs

What is non-emergency medical transportation?

Non-emergency medical transportation, also called NEMT, is transportation for patients who need help getting to healthcare appointments but do not require emergency ambulance services.

Does TransitCare America provide wheelchair transportation?

Yes. TransitCare America provides wheelchair-accessible transportation for eligible patients in Dallas and the surrounding DFW areas.

Do you provide dialysis transportation?

Yes. We provide recurring dialysis transportation for patients who need reliable rides several times per week.

Can a hospital or facility refer a patient?

Yes. Hospitals, clinics, dialysis centers, skilled nursing facilities, assisted living communities, rehab centers, case managers, and social workers can refer patients.

Do you provide same-day transportation?

Same-day transportation may be available depending on schedule, location, and vehicle availability. Please call to confirm

Do you provide round-trip transportation?

Yes. We provide one-way and round-trip transportation options.

What areas do you serve?

We serve Dallas and surrounding DFW cities including Frisco, Plano, McKinney, Garland, Irving, Richardson, Fort Worth, Arlington, and nearby communities.

Do you transport seniors?

Yes. We provide senior Non-Emergency Medical Transportation (NEMT) for doctor appointments, therapy visits, dialysis, wellness checks, and healthcare-related trips.

How do I request a quote?

You can request a quote online or call TransitCare America at 1-877-564-9777.

Can family members book a ride?

Yes. Family members and caregivers can schedule transportation for loved ones.

Do you work with healthcare facilities?

Yes. We partner with hospitals, dialysis centers, skilled nursing facilities, assisted living communities, rehab centers, clinics, and other healthcare organizations.

Is this an ambulance service?

No. TransitCare America provides non-emergency medical transportation. If someone is experiencing a medical emergency, call 911 immediately.

Still have questions?

Call TransitCare America today.

Your Health Journey Begins Here – Take the First Step!

TransitCare America provides safe, reliable, and compassionate Non-Emergency Medical Transportation (NEMT) in Dallas, Texas, and the DFW area. We serve patients, seniors, families, hospitals, dialysis centers, skilled nursing facilities, assisted living communities, rehab centers, and healthcare providers.

Service Areas

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TransitCare America provides Non-Emergency Medical Transportation (NEMT) only. We do not provide emergency ambulance services. If you are experiencing a medical emergency, please call 1-877-564-9777.